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Code of Conduct - RAISE

Code of Conduct

Ethical guidelines

RAISE’s Code of Conduct covers both our employees and partners.

Code of Conduct

Report misconduct

If you believe RAISE or our partners have acted in a manner that is illegal, unethical, or in violation of our guidelines, please feel free to report.

Complaints Mechanism

Access to complaints
All submitted complaints are treated confidentially and are received by a board member and a designated contact person.

Receipt and handling of complaints Complaints
are received confidentially by the contact person who conducts an initial assessment of the case. If deemed necessary, the contact person may request additional information and/or present the case to the rest of the board to decide on potential further action.

Processing time
Complaints are expected to be processed within 14 days of receipt. If a complaint requires a longer processing time, the complainant will be informed accordingly.

Feedback
The complainant may receive feedback on the outcome of the complaint. If feedback is desired, this should be stated in the complaint.

Anonymity
At present, it is not possible to submit an anonymous complaint. However, we are aware of the need for anonymity and are working to establish this option.

Contact person: Ane Langkilde

Report a concern or complaint. We handle all submissions respectfully and confidentially.

Please do not hesitate to contact us should you wish to report any matters you reasonably suspect.

Whistleblower Report

If you believe RAISE or our partners have acted in a manner that is illegal, unethical, or in violation of our guidelines, please feel free to fill out this form. Your complaint is be sent directly to our board to be assessed within two weeks.

All submissions are sent anonymously to the board to be carefully assessed within two weeks. Your input matters.